The numbers are alarming but the prospects are enticing.
According to Gallup, less than 30% of management is engaged enough at work to ‘drive performance and innovation and move the organisation forward’. The vast majority are ‘putting time – but not energy and passion – into their work’. Worse than this, approximately 10% are so resentful that their needs are not being met that they actively ‘undermine what their engaged co-workers accomplish’.
The numbers are shouting from the rooftops. They cry “17% better productivity, 20% better sales, 21% better profitability, 45% less absenteeism and 70% fewer safety incidents!”* for upper quartile businesses on the engagement scale versus the lower quartile performers.